Remote IT support, made simple.
Resolve tickets faster, manage device fleets at scale, and record every session. Tenvo is the toolkit your IT team has been missing — open-source, TLS-encrypted, a fraction of the cost of proprietary alternatives.
What slows IT teams down every day?
Four problems we hear from helpdesk leads, MSPs and internal IT every week.
On-site visits are costly
Sending a technician for every issue burns time, fuel and money. A simple password reset shouldn't require a 30-minute drive.
Slow resolution times
Users wait hours or days for help. Without instant remote access, your team can't triage and resolve issues in real time.
No session tracking
When something goes wrong, there's no record of what happened. Without session recordings, accountability is impossible.
Scaling support is painful
As your client base or fleet grows, managing hundreds of devices with basic tools breaks down. You need real infrastructure.
Built for helpdesks, MSPs and IT teams.
Six things Tenvo gives a technician that ad-hoc screen-share tools don't.
Instant remote support
Connect to any device in seconds. Diagnose, troubleshoot, resolve — turn hour-long tickets into five-minute fixes.
Session recording for accountability
Record every support session automatically. Replay later for training, dispute resolution, or quality review.
Complete session history
Every connection is logged with timestamps, user details and duration. Look up any past session in seconds.
Organised fleet management
An address book that holds every device in your fleet, grouped by client, location, or department. Find any machine fast.
Multi-operator team access
Add multiple technicians on one account. Each operator manages their own sessions; admins see the full audit log.
Two-factor authentication
2FA on every operator account. Lost credentials don't become a fleet-wide compromise.
Professional IT support features.
What your support team needs to close tickets faster and stay compliant.
Address book
Organise hundreds of devices by client, group, or location. Search-as-you-type, connect with one click.
Session recording
Automatically record sessions for training, compliance and dispute resolution. Stored locally, replayable any time.
Multiple operators
Add multiple technicians to your account. Each manages their own queue; admins see the consolidated activity log.
Session history
Detailed history of every connection: timestamps, duration, operator, target device. Exportable for audits.
Two-factor authentication
Add a second factor to operator accounts. Compatible with TOTP apps; magic-link primary still on the table.
Multi-platform support
Support Windows, macOS and Linux endpoints from any platform. No tier where one OS is locked out.
Frequently asked questions.
Can we connect when nobody is at the machine?
How do we keep a few hundred devices findable?
Can we record sessions for compliance?
What happens if the connection drops mid-repair?
Related use cases
Try Tenvo for IT support.
Free for personal use — no credit card. Test it on a real workload before you upgrade.