Connection is slow or choppy — how do I improve it?

Check the basics first:

• Make sure both devices have a stable internet connection. High-speed Wi-Fi does not guarantee low latency — a wired connection on the host side helps.
• Check that the system drive has adequate free space (low disk space degrades performance on Windows).

Reduce relay hops:

• LAN-direct / P2P connections (both devices on the same local network) are the fastest and completely free. Tenvo uses them automatically when possible.
• If devices are on different networks, traffic routes through our relay at relay.tenvoai.com. This is normal; latency depends on your distance to the relay.

Tune streaming settings:

1. Turn on Adaptive bitrate in Settings → Input & display so Tenvo adjusts quality automatically.
2. During a session, open Advanced controls (the ⋯ button on the session toolbar) to lower the image quality on a slow link.

Antivirus / VPN:

• Temporarily disable VPN clients or add Tenvo to the AV exclusion list — security software can intercept and re-encode traffic, adding significant lag.

Session recording:

• If recording is on and performance is poor, turn off Auto-record incoming sessions under Settings → File transfer to reduce CPU load.