Tenvo won't install or won't start on my Mac — what should I do?

Tenvo ships as a universal binary (arm64 + x86_64) and runs natively on both Apple Silicon (M1/M2/M3/M4) and Intel Macs. Rosetta is not required for current builds.

If you see an installation error or Tenvo fails to launch:

1. Check macOS version — Tenvo requires macOS 10.14 Mojave or later.
2. Re-download the latest .dmg from tenvoai.com and reinstall.
3. Gatekeeper prompt — if macOS says "Tenvo cannot be opened because the developer cannot be verified", go to System Settings → Privacy & Security and click Open Anyway.
4. Antivirus / security software — temporarily disable it and try launching again; if that fixes it, add Tenvo to your security software's allowlist.

Note for older builds only: builds predating the universal binary (before version 0.15.x) may require Rosetta on Apple Silicon. Install it with:

softwareupdate --install-rosetta --agree-to-license

Current releases do not need this.